Description

One (1) I Was Wrong Book by Pastor Jim Bakker

Jim and his wife, Lori Bakker, are perfect examples of the power of God’s restoration.  From the deepest of valleys, both placed their lives into the Lord’s hands for healing.  In His wisdom, God brought them together and they married in September of 1998.  With each step of faith, their lives have been restored!

No one was more surprised than Jim when he was called again by the Lord to continue his path in Christian television.  Devoutly, Jim followed the Lord’s plan to create a platform for God’s prophets and bring the voice of the Lord and his Word into these end times.

Today, with Lori by his side, he hosts The Jim Bakker Show, part of the PTL Television Network at Morningside, located in the beautiful Ozark Mountains, where a Christian community continues to grow.

Family and faith are cornerstones of the Bakkers’ life.  Shortly after their marriage, they unexpectedly became parents to 9 children from the inner city area of Phoenix, Arizona.  As the ministry has grown, so has their family.  Today they enjoy every moment with their 13 precious grandchildren.

The lives of Jim and Lori Bakker serve as amazing examples of God’s unbreakable love, and their testimony of restoration ministers to people all over the world.

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Policies

Our Promise: Returns and Exchanges

We promise to be your trusted partner and are focused on ensuring that you are satisfied with your purchase. If you’re not satisfied for any reason, our return policy allows you to send back most merchandise within 30 days* of the date of receipt of your package for an exchange or a refund of the purchase price, minus the shipping and handling and return label fees.

If an item is returned as defective or because PTL Shop was in error, PTL Shop will refund the S&H paid and not deduct for the Return Label. For more information, call Customer Service at 877-528-2525.

*For Cell Phones and Electronics, please note that we have a 14 day return policy on those items.

How can I return an item?

In the event that an item is received that is incorrect or was not ordered, please contact Customer Service at 877-528-2525 before returning the item.

Return Addresses:

PTL Shop
Returns Department
100 Grace Chapel Rd
Blue Eye, MO 65611

  1. Step 1:  Contact PTL Shop Customer Service 877-528-2525
  2. Step 2: Repack all contents in the original packaging. Some items consist of several parts or pieces. Always return the entire item or set for a replacement or refund.
  3. Step 3: Choose a return method:
  4. Option A: Contact PTL Shop Customer Service for a Return Label
  5. Option B: Choose a carrier of your choice

Returns Using the Return Label: Contact PTL Shop Customer Service for return label. Return the package to one of the carriers listed on the Return Label. Charges for the Return Label appear right on the label. Your return fee is deducted from your refund, or in the event of exchange, charged to the credit card used for the original order. Purchasing insurance is not necessary because it’s included with the label charges. For returns due to PTL Shop error or item defect(s), there’s no charge for use of the Return Label.

Returning through a shipping carrier of your choice: Visit our website Ptlshop.com to print off your return form. Select ground service and insure the item for full value of the merchandise being returned.  Send your package to the PTL Shop return address provided on the Return Label.

Please note: For returns, credits to a credit card will be applied upon processing, but may not appear on your statement for one to two billing cycles.

How much does it cost to use the Return Label?

Return Label fees are deducted from your refund and are based on the original weight of your item in its original packaging. Return Label costs are subject to change at any time, without prior notification. Restrictions and limitations may apply.

  • 0 – 5 lbs: $6.95
  • 5.01 lbs to 10 lbs: $8.95
  • 10.01 lbs to 150 lbs: $10.95

Special Considerations

  • Connected Devices:  Please make sure that all data has been removed and the device is no longer linked to any cloud account or to any other device, so that we may accept the return of this product.
  • Final Sale and Non-returnable Items:  All Final Sale merchandise cannot be returned.  Other non-returnable purchases include custom orders, prepaid cards, gift packaging, memberships, and items returned that are damaged through customer use, or that are returned in unsanitary conditions, or that are missing major contents.
  • Opened Computer Software, Movies, Music or Electronic Games can only be exchanged for an identical item.
  • Apparel:  We are happy to accept returned apparel that has not been used, worn, laundered and that still has its original tags attached.
  • Bundle or Promotional Discount Items: If you return an item bought as part of a bundle or with a promotional discount and you do not return everything, we will still accept the return, and will reimburse you for what you do return, minus the value of the discount or promotional product.

Morningside Church, Inc. and PTL Shop are not responsible for returns lost during shipment or any failure to deliver item(s) due to an incorrect shipping address being supplied. Please contact Customer Service at 877-528-2525 to make changes to the supplied shipping address.

Shipping Policy

Policy

Items are usually shipped within 2 weeks of the date the order was placed. Please allow a maximum of 4-6 weeks for delivery on all orders.

INTERNATIONAL SHIPPING

Shipping for orders outside of the United States, Canada and Puerto Rico is not available.

DELIVERY

Item(s) will be delivered to the shipping address supplied when the order was placed.

Morninginside Church, Inc. and PTL SHOP are not responsible for any failure to deliver item(s) due to an incorrect shipping address being supplied.

Contact

CHANGE OF ADDRESS

Please call Customer Service to make any changes to the supplied shipping address. Available Monday-Friday 8:30am-12:15pm ET | 1:15pm-5:45pm ET | 6:45pm-9:00pm ET.

Call 1-888-777-3530

OTHER QUESTIONS?

Contact us if you still have a question about our Shipping Policy.

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